Privacy Policy

This Privacy Policy explains what FloofVid ("we", "us") collects when you use floofvid.com to turn pet photos into short AI videos, why we need it, who else handles it, and how you can have it removed. It forms part of our Terms of Service.

What you give us

1. Photos. The generator asks for one or two pet photos (one animal per photo), plus an optional photo of a place for a custom scene. Only upload photos you may use; never upload a photo of a minor.
2. Text you type. Words for your pet to sing or say, a name for Happy Birthday, or a custom scene description. These are checked by an automated content filter and sent to the video model with the scene prompt.
3. Generated videos. The MP4 files the AI model makes from your photos, together with the scene, length and resolution you chose.
4. Account details. Your email address and name, from the email sign-up form or from Google if you sign in with Google. We do not receive your Google password.
5. Credits and payments. Your credit balance, the packs you bought and what each video cost. Card details go straight to our payment processor; we never see or store full card numbers.
6. Support messages. Anything you send to support@floofvid.com, including content reports.

What is collected automatically

• Visit statistics. We count page views with a self-hosted Plausible Analytics script, which does not use cookies and does not build a profile of you across sites.
• Sign-in cookie. One session cookie keeps you signed in. We do not use advertising cookies.
• Technical and safety data. IP address, country, browser and device type, recorded with sign-ups, uploads and payments to prevent free-credit abuse and fraud.

How your photos and text are used

Your files are used only to make the video you asked for and to show it back to you in your recent videos. Before a video starts, each photo is checked for format, size and dimensions, and some models run an extra photo check. Photos are stored on unlisted links so the video provider can read them; anyone who has that exact link can open the file. We do not show your photos or videos on the site, in examples or in marketing without asking you first. The AI model providers process them under their own terms.

Who else processes your data

We do not sell your personal information. We share it only with the services that run the site, each for its own task:

• AI video model providers, which receive your photos and the scene prompt, and return the finished video.
• Cloudflare, which hosts the site and stores uploads and finished videos.
• Payment processors such as Stripe, Creem or PayPal, which take your payment and send us the result.
• Resend, which sends sign-up, receipt and account emails. You can unsubscribe from the non-essential ones with the link in each email.
• Google, only if you choose to sign in with Google.

We may also disclose information when the law requires it, or to deal with a report of illegal content, abuse or fraud as described in our Terms of Service.

How long we keep it

Uploaded photos, and the videos made from them, stay in your account so you can download them again. Payment and credit records are kept as long as tax and accounting rules require. When you ask us to delete your account, we delete your uploads, videos and profile, and keep only the payment records we are legally required to keep.

Your choices and rights

You can ask us to send you a copy of your data, to correct it, or to delete a specific photo, a video or your whole account by emailing support@floofvid.com from the address you signed up with. We answer within 30 days. If you live in the EU, the UK or California, you have these rights under the GDPR, the UK GDPR or the CCPA, and you can also complain to your local data protection authority.

Children

FloofVid is not meant for anyone under 18. We do not knowingly collect data from children, and photos of minors are not allowed. If you believe a child's photo or data has reached us, email support@floofvid.com and we will delete it.

Security

Traffic to the site is encrypted with HTTPS, uploads are stored under hard-to-guess file names in a folder per account, and staff look at user content only for support requests and safety reviews.

Changes to this policy

When we change this policy, we update the date at the top of this page.

Contact

Questions about privacy, or a request about your data: support@floofvid.com.